What to do if your computer is stuck updating
Follow these steps: If you don't see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter.
Try running the Windows Update Troubleshooter, which you can seek out within the start menu.
You might want to try a different USB cable or power adapter.
Windows Update is meant to operate quietly inside the background.
If your Windows Update is showing available updates and your computer starts downloading them, it might occur that at some time it simply gets caught and prevents downloading.
It’ll display a constant amount, but you will see no progress.