Emerge updating configuration files
Note that if you use Microsoft Exchange, creating a new profile will delete any data that has not yet been synchronized with Exchange including contacts so it’s advisable to backup any local data in Outlook on your Mac.Here’s how to create a new identity in Office 2016 using El Capitan, Sierra and High Sierra: You can also try this for Office 2011 although it seems less likely to work regarding problems with El Capitan.If not, the older version of Microsoft Error Reporter will keep conflicting with Outlook 2016 and make it crash.To update, simply go to the Apple logo in the top left corner of your Mac and select “Software Update…” and install the available updates.In Outlook 2011, you simply hold down the Option key when launching Outlook to open the Database Utility to create a new Identity (now called “Profiles” in Office 2016).If you’re finding that Outlook 2016 is crashing or freezing every time you try to send mail or Outlook 2016 for Mac won’t send email, then the easiest solution is simply to create a second identical Outlook account and then delete the first one.If you were attempting to import an Outlook 2011 PST file before the crash and Outlook prompts you to import again, you can skip it because the PST will already have been imported previously.If your mail isn’t there, go to File – Import and then browse to your Outlook 2011 PST file.
You then simply select the Outlook account on your Mac to import and all your data will be transferred automatically.
We’ve attempted to address all of the most common Office 2016 for Mac crashes here but if we’ve missed anything, let us know in the comments and we’ll try to help.
This article starts with Outlook fixes and then moves on to Word so scroll down if it’s just Word 2016 you’re having problems with.
If you’re stuck with the desktop version however, here’s a list of the 13 most common fixes if Office 2016 for Mac keeps crashing.
One thing you can guarantee with Microsoft software on Apple products is that there will always be glitches and problems, particularly when it comes to a huge office suite like Office.